• Sun. Feb 16th, 2025

Forex Account Manager

Forex

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Job Description

Company Overview:

We are an award-winning multi-asset broker with over 15 years of market experience offering traders access to a wide range of diverse 1.000+ CFD products, including forex, indices, commodities, stocks, ETFs and bonds. Reliably regulated by top tier regulators, including the FCA in the UK and ASIC in Australia, we are here to provide traders with the tools and support to help them navigate the markets with confidence. With our dedication, we are currently looking for a Forex Account Manager & Sales Support professional to join our Jakarta office immediately.

Position Summary:

Forex Account Manager [Sales Support] role is essential in assisting our sales team with lead generation, client relationship management, and administrative tasks. This position requires a proactive, customer-oriented individual with excellent organizational skills and a solid understanding of the forex industry.

Key Responsibilities:

  • Assist the sales team with various administrative tasks, including handling client onboarding, and ensuring a seamless and professional experience
  • Serve as a liaison between clients and the sales team including manage client inquiries, providing timely responses and support to enhance client satisfaction
  • Maintain accurate client information records within the CRM systems, and prepare sales reports to track client engagement and satisfaction
  • Support the sales team in identifying new client leads and assist to setting up meetings
  • Conduct research on market trends and competitor activity to support sales strategies
  • Collaborate with the marketing team to prepare for sales presentation materials and campaigns to acquire potential clients
  • Ensure compliance with company policies and industry regulations in all client interactions

Requirements:

  • Bachelor’s degree in Business, Finance, Economics, or related field
  • Minimum of 1-2 years of experience in account manager or sales support, preferably within the forex & CFD market or financial services industry
  • Familiarity with forex trading platforms and financial products
  • Strong interpersonal and communication skills, fluent in both Bahasa Indonesia and English
  • Familiarity with forex trading platforms, CRM systems, and proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Highly organized with attention to detail and the ability to multitask in a fast-paced environment
  • Ability to think critically and provide practical solutions to client inquiries
  • A proactive, client-oriented approach with a focus on team collaboration
  • Ability to work independently and as part of a team
  • Based in Indonesia and willing to work in Jakarta office
  • Fresh graduates are welcomed

Key selling points:

  • Competitive salary and comprehensive benefits package structure
  • Work with top-tier clients worldwide and grow your career in the FX industry
  • Join a dynamic team, travel internationally, and expand your professional reach

Apply Now